Privacy Policy

Information We Collect

When you use the contact form on our website, we collect the following personal information:

• Your name
• Your age
• Your email address
• Your phone number
• Your message (which may include details about your reason for seeking therapy)

We do not use cookies, analytics software, or any tracking technologies on this website. No data is collected passively as you browse.

How We Use Your Information

The personal information you provide through the contact form is used solely for the following purposes:

• To respond to your enquiry and arrange a free 15-minute introductory call
• To communicate with you about scheduling and therapy-related matters
• To assess whether the therapeutic relationship is a good fit before beginning sessions

Your information is never used for marketing, shared with advertisers, or sold to third parties.

Session Recordings

To ensure quality of service and to seek clinical supervision, all therapy sessions are recorded. The confidentiality policy applies strictly to these recordings:

• Recordings are accessed only by the therapist, Yoshita Bhargava
• In supervision, only the minimum necessary information is discussed, without identifying details
• Recordings are stored securely and are not shared with any third party

Confidentiality

Everything shared during the therapy process is kept strictly confidential. There are two exceptions, consistent with professional ethical standards:

• If the therapist assesses a risk of harm to you or to others
• When disclosure is required by law

These exceptions are discussed during the initial consultation and are in line with standard clinical practice.

Data Storage and Security

Your contact form submissions are transmitted securely and stored with appropriate safeguards. Our website is hosted on Vercel, which maintains industry-standard security practices including HTTPS encryption for all data in transit.

We retain your contact information only for as long as it is necessary for the purposes described above. If you do not proceed with therapy, your data is deleted within 90 days of your last communication with us.

Third-Party Services

Dandelion Psychotherapy uses the following third-party services in the course of providing therapy:

• Google Meet — for conducting online therapy sessions
• Vercel — for website hosting and form submission handling

Each of these services has its own privacy policy governing how it handles data. We encourage you to review them if you have concerns. No additional third-party services are used for analytics, advertising, or tracking.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate information
• Request deletion of your personal data
• Withdraw consent for us to contact you at any time

To exercise any of these rights, please contact us using the details below.

Contact

If you have questions about this privacy policy or wish to make a data-related request, you can reach Yoshita Bhargava through the contact form on our website or by emailing directly.

Changes to This Policy

This policy may be updated from time to time to reflect changes in our practices or legal requirements. The date of the most recent revision is noted at the top of this page. We encourage you to review this policy periodically.